When it works, GREAT, when it doesn't.....

SO much frustration...

First there was confusion about billing and delivery dates of medicines seeing as the cycle for the medications differed by about a week...

Then there were address issues, the website defaults to somewhere in the Eastern Cape, even with a postal code entered.

FINALLY got things straightened out. Had direct contact with the head Pharmacist, (thank goodness she knows what she is doing!).

Now we are back to having address issues because SOMEONE with half a brain WENT AND CHANGED THE PRIMARY ADDRESS to the same thing as the secondary address (and spelled it wrong to boot...

Now the poor Couriers keep pitching up at my home DURING BUSINESS HOURS, because the ACTUAL ADDRESS they are SUPPOSED to use is gone...

I enjoy the convenience and not having to pay co-payments as arranged with Bonitas, but when I use this service and it isn't up to standard it makes me livid.