LS
Llewellyn S

1 reviews | Active since Apr 2021

21 Apr 2021, 10:11

Walk away.

The customer service I experienced with this croud is far below normal standard. Poor call center and pathetic dispatch of medication. Find an alternative to save you endless delays and frustration. Just walk away as I did.

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply21 Apr 2021, 10:36
Official
Dear member
Thank you for bringing the matter to our attention.

The manager will be in contact with you shortly in order to resolve your complaint.

Kind regards
Pharmacy Direct team 

Best regards,

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply21 Apr 2021, 11:54
Official
Dear member

We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.

Kind regards
Pharmacy Direct Team

Best regards,

LS
Llewellyn S's update21 Apr 2021, 12:23
Reviewer Update
Pharmacy Direct did contact me admitting problems in their business and staff, which they promised to rectify and improve. I decided to issue them with a final warning. Let us wait and see if their service improves.