Waiting 14 days for life saving medication.

We submitted a chronic medication script on the 2nd April, still no medication. After numerous calls only promises of delivery on the same day or next day. Payment through the medical aid and co-payment has been processed. We received the SMS today which says another 24-48 hours after the promise was made that the delivery will happen today. My wife has Lupus and had a stroke, so her medication is essential. It looks like they don't care if a patient dies because of their carelessness. We opted for them due to lower cost through our medical aid as we are financially challenged. I could have gone to any other pharmacy and got the medication the same day but at a higher cost.