1 reviews | Active since May 2021
VERY POOR SERVICE
I would like to register my disappointment and frustration regarding the handling and delivery of my child medication for the past three months by pharmacy direct. I have been receiving late delivery of the medication and my child would spend weeks without medication because of late delivery. Recently the medication that was delivered only lasted for 2 weeks and my child had to wait another 2 weeks to get the medication again. Again not all medication was recently delivered as per doctor’s prescription and there’s no communication as to when the outstanding medication will be delivered. I have to call pharmacy direct every week to inquire about the same thing for the past 3 months. This have a very negative impact on my child’s health as her life is depended on this medication.
We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
Thank you kindly
Pharmacy Direct Team
We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
Thank you kindly
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Thank you kindly
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Thank you kindly
Pharmacy Direct Team
