TB
Tokkie B

1 reviews | Active since Sept 2020

27 Jan 2024, 09:00

Very dissapointed I am losing a month's supply, insulin is now damaged beyond repair

Good day, I think you should reconsider the courier that you are using, they brought my insulin that was packed on the 24 January , yesterday, 26 January, the box was damaged, and the insulin was hot, the icebags was not even frozen anymore. This is going to give you Pharmacy a bad name.

0
Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply29 Jan 2024, 08:02
Official
Dear member
 

Thank you for bringing the matter to our attention. 

The manager will be in contact with you shortly to resolve your complaint.
 
Kind regards
Pharmacy Direct Team