HG
Hilary G
1 reviews | Active since Aug 2022
29 Nov 2022, 10:00
Very disappointing service!
Dealing with this company has been the worst experience ever. I have made numerous calls to find out when my prescription would be delivered only to be told the same story each time. "The order has been dispatched and will be delivered today. let me escalate it". 5 days later - still no delivery!! It's pathetic! And no effort is made to resolve the issue - you just get told "it's out for delivery"
Helpful (0)
Replies (3)0
Replies (3)
Pharmacy Direct (Centurion)'s replyOfficial
29 Nov 2022, 10:45 Dear member,
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply29 Nov 2022, 10:45
Official
Dear member,
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
HG
Hilary G's updateReviewer Update
29 Nov 2022, 11:02Thank you for your response. However a manager contacting me will not solve my dilemma. I need my medication delivered today. I just received a whatsapp telling me what i have been told for the past few days. Your medication has been dispatched. WHEN WILL I RECEIVE IT?
HG
Hilary G's update29 Nov 2022, 11:02
Reviewer Update
Thank you for your response. However a manager contacting me will not solve my dilemma. I need my medication delivered today. I just received a whatsapp telling me what i have been told for the past few days. Your medication has been dispatched. WHEN WILL I RECEIVE IT?
Pharmacy Direct (Centurion)'s replyOfficial
30 Nov 2022, 14:34Dear Member
We can confirm a manager has been in contact with you and has provided feedback to your query and medication delivered today at 10h56.
Kind Regards
Pharmacy Direct Team
We can confirm a manager has been in contact with you and has provided feedback to your query and medication delivered today at 10h56.
Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply30 Nov 2022, 14:34
Official
Dear Member
We can confirm a manager has been in contact with you and has provided feedback to your query and medication delivered today at 10h56.
Kind Regards
Pharmacy Direct Team
We can confirm a manager has been in contact with you and has provided feedback to your query and medication delivered today at 10h56.
Kind Regards
Pharmacy Direct Team