KG
Kobus G
1 reviews | Active since Oct 2022
18 Feb 2025, 16:12
Utter nightmare Pharmacy Direct
Asolute utter nightmare to deal with Pharmacy Direct. They are the worst possible service provider......why does Bonitas medical aid force them on us? My monthly subscription for January is been paid, Bonitas did acknowledge reception of payment after I send them Proof of payment. Now Pharmacy direct want me to pay for my chronic medicine R964.8 though Bonitas did receive membership payment. I email Bonitas 3 times with proof of payment.They acknowledge proof of payment via email.Why is this nightmare pharmacy direct not sending my chronic medication?????
Helpful (0)
Replies (3)0
Replies (3)
Pharmacy Direct (Centurion)'s replyOfficial
18 Feb 2025, 16:25Dear member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Best regards,
Pharmacy Direct (Centurion)'s reply18 Feb 2025, 16:25
Official
Dear member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Best regards,
KG
Kobus G's updateReviewer Update
18 Feb 2025, 16:31No need for the manager.to contact me. My monthly subscription is up to date. My script is valid. You have my delivery address.
What more do you want from me?
What more do you want from me?
KG
Kobus G's update18 Feb 2025, 16:31
Reviewer Update
No need for the manager.to contact me. My monthly subscription is up to date. My script is valid. You have my delivery address.
What more do you want from me?
What more do you want from me?
Pharmacy Direct (Centurion)'s replyOfficial
21 Feb 2025, 10:27Dear member
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Best regards,
Pharmacy Direct (Centurion)'s reply21 Feb 2025, 10:27
Official
Dear member
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Best regards,