Useless service and baseless threats for non payment

Warned them that I will approach this forum if my issue is again left unresolved.

Your accounting department is threatening me for non payment. I have requested a direct email and still no response. I have also emailed them regarding my payment reference and to stop some of my medication. No response. I have request correspondence by email and they will phone at most inconvenient time and not phone back. If you phone them on your own account they waste your time or don’t answer.

This is the last straw. Every month thus far has been an issue.