RK
Richard Künnemann

1 reviews | Active since Apr 2021

18 Oct 2021, 10:03

USELESS

The most pathetic service I have ever seen. My wife was discharged from hospital 2 weeks ago and she still hasn't received her medication prescribed by the specialist. I called every day last week and each time I get told a different story. First it must still be made up, then it was sent but no one was home and when I called the next day it still had to be dispensed. On Friday I was told special arrangements had been made to deliver on Saturday, On Monday, surprise surprise....STILL NOTHING!! Totally *********** and useless!!

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply18 Oct 2021, 10:10
Official
Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply19 Oct 2021, 09:40
Official
Dear Member

We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.

Kind regards
Pharmacy Direct Team