CA
Carol A

1 reviews | Active since Jan 2026

18 Jan 2026, 19:09

Urgent medication needed

The service at this company is pathetic. Bonitas members are forced to use them to avoid large co-payments. They claimed for my and husbands chronic meds more than a week ago and I paid the co-payment but no meds yet. We are now both sick and looks like I have to admit hubby. Sent script on the 5th January 2026. Will the management contact me urgently.

0
Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply19 Jan 2026, 08:37
Official
 Dear member

Thank you for bringing the matter to our attention. 
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team 

Best regards,