DS
Dalinda S
1 reviews | Active since Sept 2025
03 Sept 2025, 09:48
Unprofessional,rude, no service e
Dear Pharmacy Direct,
I am extremely dissatisfied with the rude and unprofessional service received. On 2 Sept 2025 I made a co-payment for medication not dispensed. Despite follow-ups, no resolution was provided.
Today (3 Sept, 08:55) I spoke to Sarah, who was dismissive, contradicted herself, refused to provide a call reference, and even dropped the call while I was requesting escalation.
Total Disrespect
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Replies (1)
Pharmacy Direct (Centurion)'s replyOfficial
03 Sept 2025, 11:09Dear member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply03 Sept 2025, 11:09
Official
Dear member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.
Kind regards
Pharmacy Direct Team