Unacceptable treatment

<p>Pharmacy direct change their invoicing to suit themselves over December. Then don't invoice until March of the next year. Then put an increase through after the fact. When queried about receiving an actual invoice, they have their receptionist send an unhelpful emailed response. Still with no invoice. Since the CEO sent out a letter explaining the company's very odd December invoicing policy, why doesn't the CEO call me. I have have tried to contact him. But he is apparently way to senior to take my call. This is not the first unpleasant experience with this company. </p>