Unacceptable experience!!!!

I have had a terrible experience with Pharmacy Direct and am still waiting for my medication! Although I get promised that my chronic medication will get delivered early in the week (it's now Thursday and the business day is over) I am still waiting!

This is shocking and unacceptable! Will Pharmacy Direct be held responsible if something happens to me, can I send the doctors bills and they will happily pay?! I don't think so!!!!!

The lack of communication is poor and every single time I call Pharmacy Direct nobody can help me - including the managers!

Something needs to be done! I spoke to Jacqueline - the manager and told her all the complaints that I have seen on hello peter, and she told me it gets sorted, whether or not this is true is anyone's guess, but why does it take so much frustration and anger for it only then to get sorted out!

I handed my script in on the 25th of October and followed up and got told my medication is out for delivery and it can take 24 - 48 hours, it's more than a week and I'm still waiting.

This is the first time I'm using Pharmacy Direct and I am totally shocked at what service Pharmacy Direct provides, Pharmacy Direct should be ashamed!