MB
Michelle B

1 reviews | Active since Sept 2021

31 Jan 2022, 15:59

Un happy customer

Good day I am very angry as I am lodging this complain , I have been doing business with the above-mentioned bussiness for quite some time now. And ever since I did I have been having countless problems.

If they don't get the order wrong they don't deliver on time my latest problem is this My meds was to be delivered on the 24-01-2022 but to no avail, I made countless calls to find out why, and all I get is send for pillar to post

I had to go and see my GP today for an injection cause I am in severe pain due to the fact that I suffer from Fibromyalgia

I cannot use another pharmacy due to the fact that Bonitas has signed a contract with Pharmacy Direct to get my meds cheaper ,if I go else where i must pay a hefty co- payment

So all I am begging and pleading with these people is to get my meds on time

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply31 Jan 2022, 16:07
Official
 Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team 
MB
Michelle B's update31 Jan 2022, 16:40
Reviewer Update
Let's see how long this will take
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply01 Feb 2022, 10:21
Official
 
Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team