Totally unacceptable service!!!!

Item: Pharmacy Direct (Centurion)
Rating: 1
Author: chantel P

Absolutely furious with pharmacy direct. I have been without my medication for 5 days now,I cannot go to my local pharmacy as they have claimed my chronic medication on the 24th of December 2019. It is the 6th of January today and they keep on telling me it's with the driver for delivery. It should have been delivered on the 27th of December a week and a half later still no medication. This is chronic medication !!!!! A person cannot go without it!!!!!!!!

Helpful (0)

Replies (2)

Pharmacy Direct (Centurion)'s replyOfficial

06 Jan 2020, 09:57

Dear member,

We confirm receipt of your complaint , a manager will be in contact shortly to assist you and provide you with feedback .

Kind regards
Pharmacy Direct team

Pharmacy Direct (Centurion)'s reply06 Jan 2020, 09:57

Official

Dear member,

We confirm receipt of your complaint , a manager will be in contact shortly to assist you and provide you with feedback .

Kind regards
Pharmacy Direct team

Pharmacy Direct (Centurion)'s replyOfficial

07 Jan 2020, 11:43

Dear member

We confirm that a Fund Account Manager had been in contact to assist you and provide feedback on your complaint, and that your parcel has been delivered.

Kind regards

Pharmacy Direct team

Pharmacy Direct (Centurion)'s reply07 Jan 2020, 11:43

Official