1 reviews | Active since Aug 2016

17 May 2024, 08:46

Totally ***********

Totally useless company. Unfortunately I have no other choice but to use them, because my medical aid forces me to use them. Every single month they fail to deliver my chronic medication in time or at all. Every month I must go days without life-saving medication and make numerous calls to get my medication. I'm leaving my medical aid because of this totally useless *********** company that would not exist without members being forced to use them.

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply17 May 2024, 11:44
Official
Dear Member,
 
 We're so sorry to be the cause of your frustration at the moment!! We will do our absolute best to get this resolved for you.
 
 Regards
 Pharmacy Direct Team

's update20 May 2024, 17:22
Reviewer Update
After a few heated calls, I eventually received my meds on Friday 17 May at 19h00. I'm very happy that it arrived, but still wondering if next month won't be a repeat of all this struggles.
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply23 May 2024, 08:33
Official
Dear Member 
  It warms our heart to hear your positive feedback! Thank you, and rest assured that we’ll always try our best to exceed your expectations.  
 
 Kind regards 
 
 Pharmacy Direct Team