SM
Sanele M

1 reviews | Active since Jul 2020

11 Nov 2024, 16:52

Their pharmacy department are useless and *********** to say the least! They delivered wrong medication and upon Enquiry,they (Craig) said they'd rectify it by couriering it to my destination

Their pharmacy department are useless and *********** to say the least! They delivered wrong medication and upon Enquiry,they (Craig) said they'd rectify it by couriering it to my destination. It's been 4 months,still no feedback nor delivery.Imagine these are the people whom are supposed to care about patient's health.It was a blessing in disguise that Dischem pharmacy came to the rescue then and are so efficient and professional in their service.They should teach Pharmacy Direct some tips or two.If there was a negative (-) rating I'd give it with ease.

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Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply11 Nov 2024, 17:06
Official
Dear member
 
Thank you for bringing the matter to our attention.

 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team