TS
Tarryn S

1 reviews | Active since Oct 2020

25 Feb 2022, 13:58

Thee worst customer service ever

No medication delivered in Jan and Feb . They claim my medical aid never paid them in Jan thats why they didnt deliver but medical confirmed they paid the claim on 19th January. Nobody can give u a straight answer. Unprofessional and *********** staff

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply25 Feb 2022, 14:05
Official
Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply28 Feb 2022, 08:19
Official
 Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team