The Most Useless and Worst Pharmacy

I consulted with my doctor on the 6th of February 2023 of which after my consultantion my script was sent through to Pharmacy Direct. Fast forward to March, I call them to ask, why am I not getting my medication? I was told that they dont have my recent script. I called my doctor again and he sent them a script. Also provided me with one, of which i also emailed to them. In April no medication was delivered went and got it from Clicks. I then called my doctor agin and he escalated the matter with them but still no delivery of my meds. Fast forward to May, I stilled havent received my meds. I called again last Friday and i was told that they havent received my script. Also called again this Monday (08/05/23) and was told the same story then called again to tell them that i am taking up the matter with my medical aid (Fedhealth). Conveniently so they have now received my script, I ask them to mark it for urgency processing and delivery as I do not have my meds. Tuesday (09/05/23) and Wednesday (10/05/23) came and went without delivery. I called again today (11/05/23) and have been told that it is in the queue. A queue for what when you guys have been sitting with my script for months and withou delivery. How do you guys explain this? This is totally unaccpetable and very frustrating for chronic patients. I never had issues when I was collecting my meds from Clicks. This is pathetic to say the least. Having to deal with such useless and unprofessional staff is so nauseating. What a worst pharmacy and to even think that this is not the first time such is happening, Every time i get a new script, I have to fight tooth and nail for my meds to be delivered. At this point if i dont get my meds delivered byu 4.30pm today. Do not even bother to do so. I am tired of your pathesic service. WHAT A USELESS PHARMACY AND A BUNCH OF INCOMPENTENT STAFF.