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zanelledutoit Z

1 reviews | Active since Mar 2017

12 Sept 2022, 20:01

The Last straw with this pharmacy and Bonitas

Again this is the third ****ty rating Ill give. Paid my account last week and requested you remove wrongly ordered medicine which I specifically asked on two prior occasions you remove. I have one pill left in my 28 day cycle! I better have a delivery tomorrow or Ill cancel you and Bonitas!

Ive settled my account as well , previous month you took 8 days just to process my script??!! Then you write ****ty review back how you want to cover your own ****s. Pathetic by far! Ill rather pay the extra and use clicks or dischem then wait for you.

Your telecommunication channels is also non existent! You expect your client to check daily whether there is accounts, we dont get notified nothing and your website is not mobile friendly.

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply13 Sept 2022, 09:01
Official
Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply15 Sept 2022, 08:46
Official
 Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team