KL
Karabo L

1 reviews | Active since Mar 2017

05 Apr 2023, 12:02

Thank you Charlotte Malele from Pharmacy Direct!!

I want to give a massive shout out and thank you to Charlotte Malele from the customer service desk who took my call today. Highly professional and listened to my query in its entirety.. then the call cut due to my airtime being depleted, low and behold I got a call back within 3 sec later!!! I literally wanted to cry.. what made me semi emo was the fact that people don't care any more.. everyone is servicing self and she proved that I'm not right, she gave me service. Thank you Charlotte.

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Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply05 Apr 2023, 16:17
Official
Dear Member 
 
 
It warms our heart to hear your positive feedback! Thank you, and rest assured that we’ll always try our best to exceed your expectations.  
 
 Kind regards 
 
 Pharmacy Direct Team