TERRIBLE SERVICE, PHARMACY DIRECT
PROFILE 3FDC77 PLEASE REVERSE ALL JAN 2024 CLAIMED FOR MEDICATION UNTIL YOU HAVE THE DECENCY OF SUPPLYING AN ACCOUNT STATEMENT FOR THE PAST 6 MONTHS INDICATING OUTSTANDING BALANCE - I WILL GLADLY COLLECT MY MEDICATION FROM CLICKS WITH BETTER, CORRECTION: OUTSTANDING SERVICE & RESPECT FOR THEIR PATIENT.
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Replies (4)
Pharmacy Direct (Centurion)'s replyOfficial
22 Jan 2024, 12:45Dear Member,
We're so sorry to be the cause of your frustration at the moment!! We will do our absolute best to get this resolved for you.
Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply22 Jan 2024, 12:45
Official
Dear Member,
We're so sorry to be the cause of your frustration at the moment!! We will do our absolute best to get this resolved for you.
Regards
Pharmacy Direct Team
's updateReviewer Update
22 Jan 2024, 16:42Thank you ! Ms Jacqueline Matsie for your quick response, 2 x personal telephone calls, one quick email which result in this bad complaint being a BIG WOW ! Your great service is highly appreciated ! Thanks also for listening to and understanding your client ! The R1171.00 short/co payment was paid without any hesitation / delay and I would in future appreciate communication of any short/co payment(s) via email and not undelivered SMS'. Regards. Herman
's update22 Jan 2024, 16:42
Reviewer Update
Thank you ! Ms Jacqueline Matsie for your quick response, 2 x personal telephone calls, one quick email which result in this bad complaint being a BIG WOW ! Your great service is highly appreciated ! Thanks also for listening to and understanding your client ! The R1171.00 short/co payment was paid without any hesitation / delay and I would in future appreciate communication of any short/co payment(s) via email and not undelivered SMS'. Regards. Herman
Pharmacy Direct (Centurion)'s replyOfficial
23 Jan 2024, 07:55Dear Member
It warms our heart to hear your positive feedback! Thank you, and rest assured that we’ll always try our best to exceed your expectations.
Kind regards
Pharmacy Direct Team
It warms our heart to hear your positive feedback! Thank you, and rest assured that we’ll always try our best to exceed your expectations.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply23 Jan 2024, 07:55
Official
Dear Member
It warms our heart to hear your positive feedback! Thank you, and rest assured that we’ll always try our best to exceed your expectations.
Kind regards
Pharmacy Direct Team
It warms our heart to hear your positive feedback! Thank you, and rest assured that we’ll always try our best to exceed your expectations.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
23 Jan 2024, 08:07Dear member
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply23 Jan 2024, 08:07
Official
Dear member
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team
We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
Kind regards
Pharmacy Direct Team