AN
Anri N

1 reviews | Active since Apr 2017

19 Nov 2021, 14:15

Terrible service on chronic medication

After being contacted by pharmacydirect last week Friday that my elderly mothers chronic medication will be deliverd this past Tuesday, mediction is still not deliverd, having do deal with *********** telling me delivery will only be next week. If i have to hear one more time it will be deliverd soon... can someone respond with a date and time.

0
Replies (7)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply19 Nov 2021, 14:25
Official
Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team
AN
Anri N's update22 Nov 2021, 10:47
Reviewer Update
Please have Manage ment call me asap, so my elderly mother can get het medication , I dont see why this should b taking so long. Honestly worst service ever.
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply22 Nov 2021, 11:00
Official
Dear member

Yes, we will urgently.

Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply25 Nov 2021, 11:32
Official
Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team
AN
Anri N's update25 Nov 2021, 11:38
Reviewer Update
I am still very unhappy , instructions was not followed, please have management give me a call I do not want my elderly mother to wait 20 days for her medication agin in Des over festive season.

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply25 Nov 2021, 11:49
Official
We will urgently.

Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply25 Nov 2021, 16:28
Official
Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team