DS
Daniella S

1 reviews | Active since Jan 2023

09 Nov 2023, 13:59

TERRIBLE SERVICE!

I can't even rate this place one star. Their service is terrible. You can't get anything done with them. If you phone them they always say that they will take note, but then nothing comes of it and every month you have the same problem. They don't respond to any emails or get their job done. I can't understand how they can still be an operating business. I really hope that someone can create a business that can be better than them and deliver better services.

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Replies (2)
DS
Daniella S's update11 Nov 2023, 11:58
Reviewer Update
People are chronically ill and yet once again my Grandfather does not have his medicine. Without this medicine he could end up in hospital again. This service is useless and nothing is being done about it.
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply14 Nov 2023, 16:56
Official

Dear Member,
 
 Thank you for bringing the matter to our attention. 
 
 We are unable to locate your profile.
 
 Kindly provide us with your profile or medical aid number?
 
 Kind regards
 Pharmacy Direct Team