Terrible service

Takes forever to answer phone and Sends confusing emails.Doesn’t send correct qty’s ordered or let me know of co payment. Terrible service. My online account still not fixed despite escalating. I can’t access my account to see what medical aid has paid. What I need to pay etc. I need my Libre 2 for a chronic condition … without being able to test blood sugars, it can be life threatening. I need enough supplies in a timely manner.