TERRIBLE

Terrible service from Pharmacy Direct.. I get a message out of the blue that my medical aid has refused to pay. I call Pharmacy Direct (who have extremely rude staff) and she says I should contact my medical aid. Call my medical aid they say they have never rejected a claim and call Pharmacy direct who then tell her that the order was set to Private by mistake and the order will be dispatched. At no point does anyone from Pharmacy direct call to apologise for the mistake. So apalling