sS
shaun S
1 reviews | Active since Aug 2015
10 Jun 2022, 00:09
struggles to deliver medication on time
incredibly hard to work with them to get critical prescription medication delivered to me on time. consistent issues every month, late or no delivery of medication, etc. Generally poor service delivery, despite practically begging them for months to resolve the issue and send medication on time.
Helpful (0)
Replies (4)0
Replies (4)
Pharmacy Direct (Centurion)'s replyOfficial
10 Jun 2022, 08:26Dear member
We do apologize for the delay. We see the delay was because one item was not available, however your parcel is in transit between Joburg and Western Cape.
Kind regards.
We do apologize for the delay. We see the delay was because one item was not available, however your parcel is in transit between Joburg and Western Cape.
Kind regards.
Pharmacy Direct (Centurion)'s reply10 Jun 2022, 08:26
Official
Dear member
We do apologize for the delay. We see the delay was because one item was not available, however your parcel is in transit between Joburg and Western Cape.
Kind regards.
We do apologize for the delay. We see the delay was because one item was not available, however your parcel is in transit between Joburg and Western Cape.
Kind regards.
Pharmacy Direct (Centurion)'s replyOfficial
13 Jun 2022, 13:48Dear member, we can confirm delivery of parcel and we are sending a follow up for the item that was out of stock. Kind regards.
Pharmacy Direct (Centurion)'s reply13 Jun 2022, 13:48
Official
Dear member, we can confirm delivery of parcel and we are sending a follow up for the item that was out of stock. Kind regards.
sS
shaun S's updateReviewer Update
14 Jun 2022, 09:24The fact that you have finally sent me the items does not exonerate you. My review will stand as is, because I know that at the end of this month I will likely have problems with your services, and the end of next month, and so on.
I have been having massive problems since the end of February 2022 on a consistent basis, and before that I had sporadic problems as well.
I feel that the issues will still continue as there is a deep seated issue within the very structure of how you do business (internal business processes and procedures, bad culture, etc.) that makes it hard to do business with you.
I have been having massive problems since the end of February 2022 on a consistent basis, and before that I had sporadic problems as well.
I feel that the issues will still continue as there is a deep seated issue within the very structure of how you do business (internal business processes and procedures, bad culture, etc.) that makes it hard to do business with you.
sS
shaun S's update14 Jun 2022, 09:24
Reviewer Update
The fact that you have finally sent me the items does not exonerate you. My review will stand as is, because I know that at the end of this month I will likely have problems with your services, and the end of next month, and so on.
I have been having massive problems since the end of February 2022 on a consistent basis, and before that I had sporadic problems as well.
I feel that the issues will still continue as there is a deep seated issue within the very structure of how you do business (internal business processes and procedures, bad culture, etc.) that makes it hard to do business with you.
I have been having massive problems since the end of February 2022 on a consistent basis, and before that I had sporadic problems as well.
I feel that the issues will still continue as there is a deep seated issue within the very structure of how you do business (internal business processes and procedures, bad culture, etc.) that makes it hard to do business with you.
Pharmacy Direct (Centurion)'s replyOfficial
14 Jun 2022, 09:35Dear member
We do apologize. We will be informing the manager to monitor your profile going forward.
Kind regards
Pharmacy Direct
We do apologize. We will be informing the manager to monitor your profile going forward.
Kind regards
Pharmacy Direct
Pharmacy Direct (Centurion)'s reply14 Jun 2022, 09:35
Official
Dear member
We do apologize. We will be informing the manager to monitor your profile going forward.
Kind regards
Pharmacy Direct
We do apologize. We will be informing the manager to monitor your profile going forward.
Kind regards
Pharmacy Direct