Still waiting on feedback of how I am going to be compensated for my suffering.

Good day,

I see my previous post was closed. I had to phone in twice (again and on my own to do my own case follow up). I was informed that Lyrishia's supervisor closed my incident here on HelloPeter. I wonder why they would do that when the 2nd part of my request for compensation is still not resolved? I've worked with this system and process before - I know it's rushed to be closed off to meet SLA. But how can you do that without a matter being completely resolved? Pharmacy Direct has had various reasons why my package was long overdue (you can go back and read up on it - account payment confusion, courier mess up; another driver mess up). When I spoke to Fed-Ex whom delivered my parcel on 1 Feb 2021 at approx 2-3pm, the guy said he was given the parcel on that morning. So was it really on the courier? Only God will know really. The 6-7 day delay in my medication (meaning I had no medication to consume during that time) has caused my body to go through hell with withdrawal symptoms in the past week. How can an organization make so many empty promises? (Ït will be delivered today". Next day: "It will be delivered today" etc etc.). What if this medication were critical to my survival? Then what? I don't even think Pharmacy Direct knows what medication is critical or not. If it were flagged for urgent when I was **** to the first time, what make anyone think it's critical. I have asked for feedback on how I will be compensated for the nausea, dizzyness, vomiting, diarrhoea, headaches, loss of appetite. Not forgetting the stress, frustration, airtime in constantly calling, the lies, promises and all the outstanding amounts I have been paying. I was brought to tears on my last call as I couldn't bear what my body was going through. I was promised to be copied in communication regarding a recon of my account. Would love to see it one day. I hope I get feedback without me having to follow up before close of business tomorrow 3 Feb 2021 before I go to Carte Blanche, or Devi Sankaree Govender, or the newspapers, or SABC news.