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Maria M
1 reviews | Active since Jan 2017
06 May 2019, 08:58
still waiting for my medication
I have chronic medication that Pharmacy Direct says they have delivered but I cant find it anywhere.. I have called them regarding the medication and still no luck, they keep telling me they sent the medication but cant confirm who received so that I know where to start looking, the agents keep giving me attitude as if I don't know what am talking about. Since last week still haven't received any feedback regarding my Complaint with them..
Helpful (0)
Replies (3)0
Replies (3)
Pharmacy Direct (Centurion)'s replyOfficial
06 May 2019, 09:29Dear Member
Thank you for bringing matter to our attention.
The Manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct
Thank you for bringing matter to our attention.
The Manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct
Pharmacy Direct (Centurion)'s reply06 May 2019, 09:29
Official
Dear Member
Thank you for bringing matter to our attention.
The Manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct
Thank you for bringing matter to our attention.
The Manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct
Pharmacy Direct (Centurion)'s replyOfficial
06 May 2019, 10:34 Dear member,
We confirm that a Fund Account Manager has been in contact with you and provided you with the following feedback: Pharmacy Direct dispatched 2 months supply of chronic medication to your doctors rooms 18/04/2019. The Manager contacted your doctor and it was confirmed that the delivery took place on the 24/04/2019. The Manager attempted contacting you telephonically to provide feedback. However you were not reachable. Please make arrangement for collection as soonest. Kind regards Pharmacy Direct
We confirm that a Fund Account Manager has been in contact with you and provided you with the following feedback: Pharmacy Direct dispatched 2 months supply of chronic medication to your doctors rooms 18/04/2019. The Manager contacted your doctor and it was confirmed that the delivery took place on the 24/04/2019. The Manager attempted contacting you telephonically to provide feedback. However you were not reachable. Please make arrangement for collection as soonest. Kind regards Pharmacy Direct
Pharmacy Direct (Centurion)'s reply06 May 2019, 10:34
Official
Dear member,
We confirm that a Fund Account Manager has been in contact with you and provided you with the following feedback: Pharmacy Direct dispatched 2 months supply of chronic medication to your doctors rooms 18/04/2019. The Manager contacted your doctor and it was confirmed that the delivery took place on the 24/04/2019. The Manager attempted contacting you telephonically to provide feedback. However you were not reachable. Please make arrangement for collection as soonest. Kind regards Pharmacy Direct
We confirm that a Fund Account Manager has been in contact with you and provided you with the following feedback: Pharmacy Direct dispatched 2 months supply of chronic medication to your doctors rooms 18/04/2019. The Manager contacted your doctor and it was confirmed that the delivery took place on the 24/04/2019. The Manager attempted contacting you telephonically to provide feedback. However you were not reachable. Please make arrangement for collection as soonest. Kind regards Pharmacy Direct
Pharmacy Direct (Centurion)'s replyOfficial
07 May 2019, 17:06Dear member
We can confirm that the Manager has been in contact with you and confirmed that the medication has been received.
Kind regards
Pharmacy Direct
We can confirm that the Manager has been in contact with you and confirmed that the medication has been received.
Kind regards
Pharmacy Direct
Pharmacy Direct (Centurion)'s reply07 May 2019, 17:06
Official
Dear member
We can confirm that the Manager has been in contact with you and confirmed that the medication has been received.
Kind regards
Pharmacy Direct
We can confirm that the Manager has been in contact with you and confirmed that the medication has been received.
Kind regards
Pharmacy Direct