still awaiting medication delivery
submitted script for chronic on 28 June 2023...today is 11 august 2023.. still have not recieved medication.. medication was approved and indicated to be delivered but to date nothing and also on whatsapp it shows medication is delivered already. when sent a query on watsapp i get a reply.. i must ph the drs room's??? what doctor??? where??why??? we just need the medication... why can wenot get the medication ? is this not supposed to be for chronic medication? which means the person is requires the medication daily and not once every 3 months.. how am i going to get the medication now? what bad service!!!!!!
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Replies (4)
Pharmacy Direct (Centurion)'s replyOfficial
11 Aug 2023, 14:09Dear member
· We have escalated your query to a manager, they will contact you shortly.
Kind Regards
Pharmacy Direct Team
· We have escalated your query to a manager, they will contact you shortly.
Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply11 Aug 2023, 14:09
Official
Dear member
· We have escalated your query to a manager, they will contact you shortly.
Kind Regards
Pharmacy Direct Team
· We have escalated your query to a manager, they will contact you shortly.
Kind Regards
Pharmacy Direct Team
's updateReviewer Update
14 Aug 2023, 11:35got a call assuring me that meds will be collected at the incorrect adress and willbe delivered to us ... to date dsv never called but there is a document stating its delivered and signed for by maggie???? where is my meds? the methotrexate and lunar hasnot been taken now for few weeks so now we are defaulting due to your error. we need this claim for chronic meds to be reversed and refunded as i am rather going to dischem but you have now messed up my 1st chronic meds issued.. this needs to be reversed so I can get my meds!!!!!! u r pathetic really!!!!!
's update14 Aug 2023, 11:35
Reviewer Update
got a call assuring me that meds will be collected at the incorrect adress and willbe delivered to us ... to date dsv never called but there is a document stating its delivered and signed for by maggie???? where is my meds? the methotrexate and lunar hasnot been taken now for few weeks so now we are defaulting due to your error. we need this claim for chronic meds to be reversed and refunded as i am rather going to dischem but you have now messed up my 1st chronic meds issued.. this needs to be reversed so I can get my meds!!!!!! u r pathetic really!!!!!
Pharmacy Direct (Centurion)'s replyOfficial
14 Aug 2023, 11:55Dear Member
The manager dealing with your query, will call you back shortly.
Kind Regards
Pharmacy Direct Team
The manager dealing with your query, will call you back shortly.
Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply14 Aug 2023, 11:55
Official
Dear Member
The manager dealing with your query, will call you back shortly.
Kind Regards
Pharmacy Direct Team
The manager dealing with your query, will call you back shortly.
Kind Regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
16 Aug 2023, 16:44Dear Member,
We are unable to reach you telephonically to discuss your concerns.
Please provide us with alternative contact details to discuss your concerns.
Kind regards
Pharmacy Direct Team.
Pharmacy Direct (Centurion)'s reply16 Aug 2023, 16:44
Official
Dear Member,
We are unable to reach you telephonically to discuss your concerns.
Please provide us with alternative contact details to discuss your concerns.
Kind regards
Pharmacy Direct Team.