Still as useless as before

Congratulations, Pharmacy Direct, you have *****ed up- again! I tried to use your services at the beginning of the year (because I was forced to by Bonitas), and gave up 2 months later in despair, after getting wrong medicine/ non- delivery / no communication. Despite complaints to Bonitas, nothing has changed, I see. I tried to make it simple for you this time around (see my email below)

"Good day

Attached please find a new prescription for Mrs. F.*******, Pharmacy Direct number 698831 (2 pages). Please supply ONLY the following meds, on a regular 28 day basis, **** **** **** *** Please DO NOT supply ANY of the other meds on the prescription.

I had a really bad experience with your company supplying me with the wrong medications at the beginning of this year. Please make my second experience with you a better one"

Well. that hasn't worked either. I phoned 1 Dec, was told they would be delivered today, phoned 4 Dec. was told they would be delivered today, phoned 5 Dec. was told they would be delivered today. I have just been discharged from hospital, and am STILL waiting for my medicine (which you have been paid for) Just what do I need to do to get it? Come there and fetch it myself???!!!