LG
Leon G

1 reviews | Active since Aug 2017

03 Oct 2022, 20:09

Stay away from Pharmacy direct they are *********** fools

I am now waiting morenthan 7 days for my chronic medication which has not been delayed due to Bonitas and their *********** service provider Pharmacy direct.I have called Bonitas several times for the last week and even today,spoke to a team leader as no managers are always not available,they have not assisted me one bit,I have emailed and called Pharmacy direct several times a day for the past week and they have been promising me my chronic medication will be delivered since last week,even promised me today,still no medication delivered.I have had it with this pathetic medical aid,bonitas and their BS Pharmacy direct *********** fools,I will be taking legal action tommorow guaranteed!Please don't join Bonitas they are the worst medical aid and they force you to use Pharmacy direct and threaten you that you will pay Co payments if you use your own Pharmacy...Bonitas staff is worst than a government department their staff are 8ncompetent and dishonest and so to are pharmacy direct....stay away from Bonitas and Pharmacy direct

0
Replies (4)
LG
Leon G's update03 Oct 2022, 20:15
Reviewer Update
Dear MR K GOVENDER Your medication from Pharmacy Direct has been sent today and will be delivered by courier service. Tracking Number: PDCBCB28A004
LG
Leon G's update03 Oct 2022, 20:16
Reviewer Update
*********** company with useless staff no managers available staff are dishonest and do as they please
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply04 Oct 2022, 08:45
Official
Dear Member

Thank you for bringing the matter to our attention.

The manager will contact you again to resolve your complaint.

Kind regards
Pharmacy Direct Team 
LG
Leon G's update04 Oct 2022, 11:02
Reviewer Update
Still waiting for my medication for 10 days now,someone called me just now says that the courier tried calling me yesterday which is a lie,still no medication today what pathetic service