1 reviews | Active since Jan 2017

11 Dec 2024, 11:53

Sick of Pharmacy Direct though Bonitas!

My 75 year old mother has just passed out due to another delay in the delivery of her chronic medication - medication that she relies on to keep her alive! Always, always an issue with Pharmacy Direct - last promise was that the meds were on the way 48 hour ago. On our way to the hospital as a result. Next step Ombud! Not cool Bonitas

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply11 Dec 2024, 11:59
Official
Dear Member,
 
 Thank you for bringing the matter to our attention. 
 
 We are unable to locate your profile.
 
 Kindly provide us with your profile or medical aid number?
 
 Kind regards
 Pharmacy Direct Team

's update11 Dec 2024, 13:48
Reviewer Update
LA Rosevear ***
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply11 Dec 2024, 15:42
Official
Dear member
 

Thank you for bringing the matter to our attention.
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team