AG
Arlene G
1 reviews | Active since May 2019
15 May 2019, 13:19
Shocking Service
I have never in my life had such poor service. You think by uploading your scripts it will make the process easier. Two weeks later and I get told today that half the medication on the script is out of stock. This medication was needed urgently on Tuesday and had selected delivery on the Monday and I still have nothing. I would rather pay the levy at a pharmacy than have to deal with this constant stress and lack of service.
Helpful (0)
Replies (2)0
Replies (2)
Pharmacy Direct (Centurion)'s replyOfficial
15 May 2019, 15:50Dear Member
Thank you for bringing the matter to our attention.
We can confirm that the Manager has been in contact with you to provide interim feedback. We will provide feedback as soonest.
Kind regards
Pharmacy Direct.
Thank you for bringing the matter to our attention.
We can confirm that the Manager has been in contact with you to provide interim feedback. We will provide feedback as soonest.
Kind regards
Pharmacy Direct.
Best regards,
Pharmacy Direct (Centurion)'s reply15 May 2019, 15:50
Official
Dear Member
Thank you for bringing the matter to our attention.
We can confirm that the Manager has been in contact with you to provide interim feedback. We will provide feedback as soonest.
Kind regards
Pharmacy Direct.
Thank you for bringing the matter to our attention.
We can confirm that the Manager has been in contact with you to provide interim feedback. We will provide feedback as soonest.
Kind regards
Pharmacy Direct.
Best regards,
Pharmacy Direct (Centurion)'s replyOfficial
16 May 2019, 12:49Dear member,
We confirm that you have been provided with an update on your query. As we have received stock of the required medication today, special delivery arrangements has been made to deliver the medication to you urgently.
Please note that processing and dispatch of prescriptions takes 5-7 working days, in the event that the prescription is required urgently the prescription can be expedited for urgent processing within 24-48 hours until dispatched whereby delivery will follow.
Kind regards
Pharmacy Direct team
We confirm that you have been provided with an update on your query. As we have received stock of the required medication today, special delivery arrangements has been made to deliver the medication to you urgently.
Please note that processing and dispatch of prescriptions takes 5-7 working days, in the event that the prescription is required urgently the prescription can be expedited for urgent processing within 24-48 hours until dispatched whereby delivery will follow.
Kind regards
Pharmacy Direct team
Best regards,
Pharmacy Direct (Centurion)'s reply16 May 2019, 12:49
Official
Dear member,
We confirm that you have been provided with an update on your query. As we have received stock of the required medication today, special delivery arrangements has been made to deliver the medication to you urgently.
Please note that processing and dispatch of prescriptions takes 5-7 working days, in the event that the prescription is required urgently the prescription can be expedited for urgent processing within 24-48 hours until dispatched whereby delivery will follow.
Kind regards
Pharmacy Direct team
We confirm that you have been provided with an update on your query. As we have received stock of the required medication today, special delivery arrangements has been made to deliver the medication to you urgently.
Please note that processing and dispatch of prescriptions takes 5-7 working days, in the event that the prescription is required urgently the prescription can be expedited for urgent processing within 24-48 hours until dispatched whereby delivery will follow.
Kind regards
Pharmacy Direct team
Best regards,