1 reviews | Active since Jan 2017

16 Jan 2021, 11:43

SHOCKING LIFE-THREATENING INCOMPETENCE

This is the most useless company in the world. My parents are both on chronic medication for highblood pressure and diabetes and every month they have to fight with with Pharmacy Direct. EVERY MONTH. They're ALWAYS late. Or sending the wrong medication after a script has been changed. Or sending it to the wrong address when they have been informed of a change. Or sending nonsensical notifications with dates in the past or non-existent tracking numbers. LATE. People on chronic medication can't stay without medication!!!!! If my parents die because of your incompetence I WILL sue. Can they just deliver. We've called them EVERYDAY this week and still don't have the meds. And I can find no trace of the tracking number.

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Replies (4)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply18 Jan 2021, 14:28
Official
Dear Member

We have attempted contacting you as we do not have your profile details to investigate the complaint. 

Please provide feedback as soonest.

 Regards
Pharmacy Direct Team

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply18 Jan 2021, 15:50
Official
Dear Member
 
 We have received your fund information, and a Fund Account Manager will contact you shortly regarding this matter.
 
 Thank you kindly
 Pharmacy Direct Team

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply18 Jan 2021, 16:45
Official
Dear Member
 
 The Fund Account Manager was in contact with you and the matter was discussed.

 Kind Regards
 Pharmacy Direct Team

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply19 Jan 2021, 08:45
Official
Dear Member
 
 The Fund Account Manager was in contact with you and the matter was resolved.
 
 Kind Regards
 Pharmacy Direct Team