SG
Samuel G

1 reviews | Active since Jul 2011

07 Feb 2022, 15:54

Process of dispensing and delivery not good enough for a sick person

I have ordered my prescription on the 1st of Feb; was acknowledged on the 3rd Feb; on the 7th Feb, upon calling to check I am told that my prescription was not sent to the pharmacy. I am new to this Direct Pharmacy, but my experience is that of an industry that does not care. How do I live without prescription for so long?

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply07 Feb 2022, 15:58
Official
 
Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team 
 
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply09 Feb 2022, 08:27
Official
Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team