JB
Jayde B

1 reviews | Active since Jun 2021

28 Jun 2021, 13:34

Poor service, poor customer ethics, just poor in general.

DO NOT USE THIS COMPANY. They have terrible customer service, I used them because my medical aid has them as a 'selected network pharmacy' and they were convienient.. or so I thought. I have to fight and follow up every single time for my chronic medication, delivery is LATE, you will run out of medication before they even send it (yes my script has been with them for three months so I didnt submit a late script) Luckily my medication isnt there to keep me alive because if it was and i re**** on pharmacy direct I would have probably joined the after life by now.

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply28 Jun 2021, 14:12
Official
Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you to resolve your complaint.

Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply28 Jun 2021, 15:43
Official
Dear Member

We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.

Your parcel was delivered successfully.

Kind regards 
Pharmacy Direct Team