Poor service Pharmac...

Item: Pharmacy Direct (Centurion)
Rating: 1
Author: alec C

Poor service Pharmacy direct 6 calls & 6 consultants no solution on a admin fault on their side No reply on e mail Repeated the problem 6 times with absolute no action

Helpful (0)

Replies (3)

Pharmacy Direct (Centurion)'s replyOfficial

08 May 2025, 16:54

Dear member

Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.

Kind regards
Pharmacy Direct Team

Pharmacy Direct (Centurion)'s reply08 May 2025, 16:54

Official

Dear member

Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.

Kind regards
Pharmacy Direct Team

alec C's updateReviewer Update

09 May 2025, 12:23

As with the consultants a manager doesn't even bother to follow up on the issue
For a chemist and service provider to my medical fund dealing with critical and chronic meds its quite concerning

alec C's update09 May 2025, 12:23

Reviewer Update

As with the consultants a manager doesn't even bother to follow up on the issue
For a chemist and service provider to my medical fund dealing with critical and chronic meds its quite concerning

Pharmacy Direct (Centurion)'s replyOfficial

09 May 2025, 13:54

Dear Member,

We're so sorry to be the cause of your frustration now!! We will do our absolute best to get this resolved for you.

Regards
Pharmacy Direct Team

Pharmacy Direct (Centurion)'s reply09 May 2025, 13:54

Official

Dear Member,

We're so sorry to be the cause of your frustration now!! We will do our absolute best to get this resolved for you.

Regards
Pharmacy Direct Team