WA
Wavell A
1 reviews | Active since Apr 2017
04 Aug 2022, 16:56
Poor service, no feedback
I have run out of medication and have reached out to Pharmacy Direct via email and numerous calls to the call center. I'm told my next batch of medication has been escalated to the Pharmacist for processing but I've still heard nothing not have any arrangements been made for the delivery. If I wasn't forced to use Pharmacy Direct I'd rather be obtaining my medication from my own Pharmacy!
Helpful (0)
Replies (4)0
Replies (4)
Pharmacy Direct (Centurion)'s replyOfficial
05 Aug 2022, 08:41Good morning
Thank you for bringing this to our attention. We have requested a track and trace as the parcel was dispatched on the 3rd. Please can you confirm your address as well.
Kind regards
Pharmacy Direct
Thank you for bringing this to our attention. We have requested a track and trace as the parcel was dispatched on the 3rd. Please can you confirm your address as well.
Kind regards
Pharmacy Direct
Pharmacy Direct (Centurion)'s reply05 Aug 2022, 08:41
Official
Good morning
Thank you for bringing this to our attention. We have requested a track and trace as the parcel was dispatched on the 3rd. Please can you confirm your address as well.
Kind regards
Pharmacy Direct
Thank you for bringing this to our attention. We have requested a track and trace as the parcel was dispatched on the 3rd. Please can you confirm your address as well.
Kind regards
Pharmacy Direct
Pharmacy Direct (Centurion)'s replyOfficial
05 Aug 2022, 16:34Dear member
We can confirm delivery of parcel.
Kind regards
Pharmacy Direct
We can confirm delivery of parcel.
Kind regards
Pharmacy Direct
Pharmacy Direct (Centurion)'s reply05 Aug 2022, 16:34
Official
Dear member
We can confirm delivery of parcel.
Kind regards
Pharmacy Direct
We can confirm delivery of parcel.
Kind regards
Pharmacy Direct
WA
Wavell A's updateReviewer Update
05 Aug 2022, 16:47Thank you, I'm told my medication has been delivered.
It is a shame I had to resort to posting a complaint on HelloPeter to get an answer but I'm grateful this has been processed and my medication delivered.
It is a shame I had to resort to posting a complaint on HelloPeter to get an answer but I'm grateful this has been processed and my medication delivered.
WA
Wavell A's update05 Aug 2022, 16:47
Reviewer Update
Thank you, I'm told my medication has been delivered.
It is a shame I had to resort to posting a complaint on HelloPeter to get an answer but I'm grateful this has been processed and my medication delivered.
It is a shame I had to resort to posting a complaint on HelloPeter to get an answer but I'm grateful this has been processed and my medication delivered.
Pharmacy Direct (Centurion)'s replyOfficial
05 Aug 2022, 16:49We do apologize for this Mr Alexander.
Pharmacy Direct (Centurion)'s reply05 Aug 2022, 16:49
Official
We do apologize for this Mr Alexander.