AJ
Annelise J
1 reviews | Active since Mar 2019
23 Mar 2019, 17:06
POOR SERVICE DELIVERY: PHARMACY DIRECT
I'm acting on my Mom's behalf as she's in Frail care and very ill. I had very bad experiences in the past with PHARMACY DIRECT as they're never in time and that is life threatening to her. It's been a WEEK NOW that they were suppose to deliver her meds AND a week that's she's been without her meds. She's suffering from high blood pressure, epileptic fits and dementia. If anything happens to her; I'll keep Pharmacy Direct responsible for her death. I'm really disgusted in the way they operate and WOULD NEVER recommend anyone to them. ABSOLUTELY PATHETIC!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Pharmacy Direct (Centurion)'s replyOfficial
25 Mar 2019, 08:19Good day,
We are unable to reach you to assist on your complaint.
Kind regards
Pharmacy Direct
We are unable to reach you to assist on your complaint.
Kind regards
Pharmacy Direct
Pharmacy Direct (Centurion)'s reply25 Mar 2019, 08:19
Official
Good day,
We are unable to reach you to assist on your complaint.
Kind regards
Pharmacy Direct
We are unable to reach you to assist on your complaint.
Kind regards
Pharmacy Direct
Pharmacy Direct (Centurion)'s replyOfficial
25 Mar 2019, 20:12 Dear member We confirm that a Manager has been in contact with you to assist with your complaint raised and the following feedback has been provided. The delivery address for your profile was previously updated incorrectly but has been rectified. A request was sent to the couriers to reroute the parcel to the correct address. It was confirmed that the medication has been delivered today. Kind regards Pharmacy Direct
Pharmacy Direct (Centurion)'s reply25 Mar 2019, 20:12
Official
Dear member We confirm that a Manager has been in contact with you to assist with your complaint raised and the following feedback has been provided. The delivery address for your profile was previously updated incorrectly but has been rectified. A request was sent to the couriers to reroute the parcel to the correct address. It was confirmed that the medication has been delivered today. Kind regards Pharmacy Direct