Poor service delivery

Dear Pharmacy Direct, i know you have been trying to contact me, i am not interested in your call as you were not interested in my plea for my medication that was finished. I have was ignored. As a service provider you should do more than to wait before a customer complain and complain up to an end where it is a medical emergency before getting a response out of you? If this was not your mistake, why do you use the post office as a delivery site as they are not reliable? As you self say the post office keeps losing the parcels... Again up to date I have not received feedback on my complaint about your delivery person, as i have contacted Pharmacy Direct, you can go and pull the phone conversation recordings and I stated clearly the address that the medication have to be delivered as I arranged specially for that person to be at home waiting for you. However your delivery person delivered to the previous address which is a business that my friend don't work there anymore which i have also contacted you about before. And on the delivery note the address that he should have delivered are clearly not the address he have delivered to. I am not interested in your response to this, as I am done. My review will stand and I will not direct it to some one else to put the blame on. Consumers have a right to know as this is a paid service.