HN
Hlayisanani N

1 reviews | Active since Jul 2014

16 Nov 2021, 10:00

Poor service delivery

Everytime I have to get my medication from your pharmacy there is always a mishap.I have to call to remind you to process my medication and also Pharmacy Direct please tell your your drivers to deliver my medication and leave it with security ar my estate. Since you fail to listen to my requests of making delivery arrangements before hand.

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply16 Nov 2021, 10:22
Official
 Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team 
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply18 Nov 2021, 14:10
Official
Dear Member
 
 We can confirm that the manager has tried contacting you to confirm the necessary changes have been made as you requested.
 
 Kind regards
 Pharmacy Direct Team