EM
Esther M
1 reviews | Active since Mar 2014
23 Apr 2020, 09:58
POOR SERVICE
My really not impresed witht the service. My husband is on Chronic medication and I normally receive his medications from my work place but due to the lockdown he called them well on time to change the delivery address and it's been 2 weeks and his still waiting for his medication. He calls them every day and he's being told that the driver is on his way and this has been happening for 2 weeks. This people must undertsand that this is not just any medication it's a Chronic medication and should anything ahppen to him they must be ready for a law suit.
Helpful (0)
Replies (12)0
Replies (12)
Pharmacy Direct (Centurion)'s replyOfficial
23 Apr 2020, 10:30Dear Member
Thank you for bringing the matter to our attention.
We are unable to locate your husbands profile. We have tried to contact you for details but you are not reachable.
Email communication will be sent to you.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
We are unable to locate your husbands profile. We have tried to contact you for details but you are not reachable.
Email communication will be sent to you.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply23 Apr 2020, 10:30
Official
Dear Member
Thank you for bringing the matter to our attention.
We are unable to locate your husbands profile. We have tried to contact you for details but you are not reachable.
Email communication will be sent to you.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
We are unable to locate your husbands profile. We have tried to contact you for details but you are not reachable.
Email communication will be sent to you.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
23 Apr 2020, 10:57Dear Member
The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct Team
The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply23 Apr 2020, 10:57
Official
Dear Member
The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct Team
The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct Team
EM
Esther M's updateReviewer Update
23 Apr 2020, 12:08Please do , on *** or ***.
this is urgent
this is urgent
EM
Esther M's update23 Apr 2020, 12:08
Reviewer Update
Please do , on *** or ***.
this is urgent
this is urgent
Pharmacy Direct (Centurion)'s replyOfficial
23 Apr 2020, 14:37Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Your new address has been updated on your profile and medication will be dispatched for urgent delivery.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Your new address has been updated on your profile and medication will be dispatched for urgent delivery.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply23 Apr 2020, 14:37
Official
Dear Member
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Your new address has been updated on your profile and medication will be dispatched for urgent delivery.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
Your new address has been updated on your profile and medication will be dispatched for urgent delivery.
Kind regards
Pharmacy Direct Team
EM
Esther M's updateReviewer Update
23 Apr 2020, 15:10it better be soon because i gave them the new address in March already.
two weeks its a long time good people, and i dnt want to call you back tomorrow about this.
two weeks its a long time good people, and i dnt want to call you back tomorrow about this.
EM
Esther M's update23 Apr 2020, 15:10
Reviewer Update
it better be soon because i gave them the new address in March already.
two weeks its a long time good people, and i dnt want to call you back tomorrow about this.
two weeks its a long time good people, and i dnt want to call you back tomorrow about this.
Pharmacy Direct (Centurion)'s replyOfficial
23 Apr 2020, 15:49Dear Member
As per feedback provided, medication will be dispatched for urgent delivery.
Kind regards
Pharmacy Direct Team
As per feedback provided, medication will be dispatched for urgent delivery.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply23 Apr 2020, 15:49
Official
Dear Member
As per feedback provided, medication will be dispatched for urgent delivery.
Kind regards
Pharmacy Direct Team
As per feedback provided, medication will be dispatched for urgent delivery.
Kind regards
Pharmacy Direct Team
EM
Esther M's updateReviewer Update
24 Apr 2020, 20:32Still no delivery , we have been phoning since 8AM and we were told the deliver is on his way and it's not 8PM!
Can you just tell us when the delivery will take place? give us the exact date in writing please. We are tired of spending money on airtime phoning you, and if you can not deliver just be honest and stop lying to us and giving us false hope!
This is getting purthetic now!
Can you just tell us when the delivery will take place? give us the exact date in writing please. We are tired of spending money on airtime phoning you, and if you can not deliver just be honest and stop lying to us and giving us false hope!
This is getting purthetic now!
EM
Esther M's update24 Apr 2020, 20:32
Reviewer Update
Still no delivery , we have been phoning since 8AM and we were told the deliver is on his way and it's not 8PM!
Can you just tell us when the delivery will take place? give us the exact date in writing please. We are tired of spending money on airtime phoning you, and if you can not deliver just be honest and stop lying to us and giving us false hope!
This is getting purthetic now!
Can you just tell us when the delivery will take place? give us the exact date in writing please. We are tired of spending money on airtime phoning you, and if you can not deliver just be honest and stop lying to us and giving us false hope!
This is getting purthetic now!
EM
Esther M's updateReviewer Update
24 Apr 2020, 20:33 Still no delivery , we have been phoning since 8AM and we were told the deliver is on his way and it's now 8PM!
Can you just tell us when the delivery will take place? give us the exact date in writing please. We are tired of spending money on airtime phoning you, and if you can not delivering
just be honest and stop lying to us and giving us false hope!
This is getting purthetic now!
Can you just tell us when the delivery will take place? give us the exact date in writing please. We are tired of spending money on airtime phoning you, and if you can not delivering
just be honest and stop lying to us and giving us false hope!
This is getting purthetic now!
EM
Esther M's update24 Apr 2020, 20:33
Reviewer Update
Still no delivery , we have been phoning since 8AM and we were told the deliver is on his way and it's now 8PM!
Can you just tell us when the delivery will take place? give us the exact date in writing please. We are tired of spending money on airtime phoning you, and if you can not delivering
just be honest and stop lying to us and giving us false hope!
This is getting purthetic now!
Can you just tell us when the delivery will take place? give us the exact date in writing please. We are tired of spending money on airtime phoning you, and if you can not delivering
just be honest and stop lying to us and giving us false hope!
This is getting purthetic now!
EM
Esther M's updateReviewer Update
24 Apr 2020, 20:34 Still no delivery , we have been phoning since 8AM and we were told the deliver is on his way and it's now 8PM!
Can you just tell us when the delivery will take place? give us the exact date in writing please. We are tired of spending money on airtime phoning you, and if you can not delivering
just be honest and stop lying to us and giving us false hope!
This is getting purthetic now!
Can you just tell us when the delivery will take place? give us the exact date in writing please. We are tired of spending money on airtime phoning you, and if you can not delivering
just be honest and stop lying to us and giving us false hope!
This is getting purthetic now!
EM
Esther M's update24 Apr 2020, 20:34
Reviewer Update
Still no delivery , we have been phoning since 8AM and we were told the deliver is on his way and it's now 8PM!
Can you just tell us when the delivery will take place? give us the exact date in writing please. We are tired of spending money on airtime phoning you, and if you can not delivering
just be honest and stop lying to us and giving us false hope!
This is getting purthetic now!
Can you just tell us when the delivery will take place? give us the exact date in writing please. We are tired of spending money on airtime phoning you, and if you can not delivering
just be honest and stop lying to us and giving us false hope!
This is getting purthetic now!
EM
Esther M's updateReviewer Update
25 Apr 2020, 10:42today its Saturday still no delivery, and line not going through?
Does this company even exist anymore?
Can we get someone to atleast provide us with sense feedback here?
Does this company even exist anymore?
Can we get someone to atleast provide us with sense feedback here?
EM
Esther M's update25 Apr 2020, 10:42
Reviewer Update
today its Saturday still no delivery, and line not going through?
Does this company even exist anymore?
Can we get someone to atleast provide us with sense feedback here?
Does this company even exist anymore?
Can we get someone to atleast provide us with sense feedback here?
Pharmacy Direct (Centurion)'s replyOfficial
28 Apr 2020, 08:52Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply28 Apr 2020, 08:52
Official
Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly in order to resolve.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s replyOfficial
28 Apr 2020, 09:03Dear Member
We can confirm that the manager has been in contact with you and parcel has been delivered.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and parcel has been delivered.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply28 Apr 2020, 09:03
Official
Dear Member
We can confirm that the manager has been in contact with you and parcel has been delivered.
Kind regards
Pharmacy Direct Team
We can confirm that the manager has been in contact with you and parcel has been delivered.
Kind regards
Pharmacy Direct Team