ML
MICHELLE L

1 reviews | Active since Jun 2017

10 Jun 2024, 14:51

POOR SERVICE AND POOR CUSTOMER RELATIONS

Service from Pharmacy Direct - or rather the lack thereof - is appalling to say the least considering they are dealing with people's chronic medication needs! I am new to using their services and have not even received my very first order - after calls and promises to get a call back to resolve the matter - to no avail. I have called again today and have been promised a call back. So i wait again ! Tick Tock - while i wait for CHRONIC meds for my 16year old! Dont rush pharmacy direct - take your time!

0
Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply11 Jun 2024, 07:31
Official
Dear member
 

Thank you for bringing the matter to our attention.
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team