SP
Subash P

1 reviews | Active since Nov 2015

02 Nov 2018, 11:48

Poor Service and No delivery

My mum has run out of medication and Pharmacy Direct has claimed and still no delivery. Extremely poor customer service even with calling the call Centre there is no sense of urgency. I will no longer renew scripts with Pharmacy Direct and will take this up with my Medical aid as well.

0
Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply19 Nov 2018, 13:26
Official
Dear Subash P, 

We confirm that a Fund Account Manager was in contact with your mother on the 2 November to assist and resolve the complaint. 

Kind regards

Pharmacy Direct team