NM
Nolitha M

1 reviews | Active since May 2023

10 May 2023, 15:31

POOR SERVICE

HELLO

I HAVE BEEN CALLING THIER NUMBER SINCE MONDAY AND ITS EITHER RINGING NO RESPONSE OR CUT OFF IN THE MIDDLE OF THE CONVERSATION THE REASON FOR MY CALL IS IM IN POSSESSION OF ANOTHER PATIENTS'S MEDICATION THAT WAS DELIVERED AT MY HOUSE . I EVEN LOGGED A QUERY NO ONE IS RESPONDING.

I FIND IT VERY UNPROFFESIONAL OF THEM TO DELIVER TO INCORRECT ADRESSES AS WE ARE AN MEDICATION FOR A REASON. IM ACTUALLY WONDERING WHAT THE PATIENT IS DOING AT THIS POINT. TO TOP IT ALL IT IS A REFRIGIRATED MEDICATION

THEIR AGENTS ARE RUDE AS WELL

0
Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply10 May 2023, 15:58
Official
Dear member 

We have escalated your query to a manager, they will contact you shortly.

Kind Regards
Pharmacy Direct Team