EN
Elizabeth N
1 reviews | Active since Dec 2021
14 Dec 2021, 15:44
POOR SERVICE
It is almost week without HEART medication for my husband and I. This is due to the lack of response to emails, the whatsapp chat response is also another automated message we are undated with calls etc. The charges are outrages. Service Delivery is 0 and response is 0 and even another patients medicine is sent to other patients. So it time for Pharmacy Direct take responsibility. Actions speak louder than words I
Helpful (0)
Replies (5)0
Replies (5)
Pharmacy Direct (Centurion)'s replyOfficial
14 Dec 2021, 15:52 Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Pharmacy Direct (Centurion)'s reply14 Dec 2021, 15:52
Official
Dear Member
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
Thank you for bringing the matter to our attention.
The manager will be in contact with you to resolve your complaint.
Kind regards
Pharmacy Direct Team
EN
Elizabeth N's updateReviewer Update
14 Dec 2021, 17:18Thank you.
All We is our medication on time to it is time for action.
All We is our medication on time to it is time for action.
EN
Elizabeth N's update14 Dec 2021, 17:18
Reviewer Update
Thank you.
All We is our medication on time to it is time for action.
All We is our medication on time to it is time for action.
EN
Elizabeth N's updateReviewer Update
15 Dec 2021, 17:46I got wonderful call this morning saying my medicines will arrive this afternoon. It is after 17:00 and still NO MEDICINE. The WhatsApp chat and internet consultants do not work after 16:30 but deliveries are until 17:00.
No deliveries are made public holidays or weekends. Tomorrow is a public holiday.
No deliveries are made public holidays or weekends. Tomorrow is a public holiday.
EN
Elizabeth N's update15 Dec 2021, 17:46
Reviewer Update
I got wonderful call this morning saying my medicines will arrive this afternoon. It is after 17:00 and still NO MEDICINE. The WhatsApp chat and internet consultants do not work after 16:30 but deliveries are until 17:00.
No deliveries are made public holidays or weekends. Tomorrow is a public holiday.
No deliveries are made public holidays or weekends. Tomorrow is a public holiday.
EN
Elizabeth N's updateReviewer Update
17 Dec 2021, 12:09Thank you my medicine finally arrived today.
EN
Elizabeth N's update17 Dec 2021, 12:09
Reviewer Update
Thank you my medicine finally arrived today.
Pharmacy Direct (Centurion)'s replyOfficial
17 Dec 2021, 12:16We are glad to hear that. We do apologize again for causing your frustration.
Kind regards.
Kind regards.
Pharmacy Direct (Centurion)'s reply17 Dec 2021, 12:16
Official
We are glad to hear that. We do apologize again for causing your frustration.
Kind regards.
Kind regards.