poor service

Item: Pharmacy Direct (Centurion)
Rating: 1
Author: alec C

After spending 4 days on the phone-depleting all my airtime and promises of call back form so called managers my problem is still not resolved As a company in the medicine business and service provider to my medical fund I truly find this kind of don't care attitude extremely worrisome

Helpful (0)

Replies (3)

Pharmacy Direct (Centurion)'s replyOfficial

29 May 2025, 11:43

Dear member

Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.

Kind regards
Pharmacy Direct Team

Pharmacy Direct (Centurion)'s reply29 May 2025, 11:43

Official

Dear member

Thank you for bringing the matter to our attention.
The manager will be in contact with you shortly to resolve your complaint.

Kind regards
Pharmacy Direct Team

alec C's updateReviewer Update

31 May 2025, 20:34

Zamela truly made an effort to resolve and issue

alec C's update31 May 2025, 20:34

Reviewer Update

Zamela truly made an effort to resolve and issue

Pharmacy Direct (Centurion)'s replyOfficial

02 Jun 2025, 08:43

Dear Member

That’s positively awesome to hear! Thank you for the feedback – we can’t wait to exceed your expectations again next time.
Kind regards

Pharmacy Direct Team

Pharmacy Direct (Centurion)'s reply02 Jun 2025, 08:43

Official

Dear Member

That’s positively awesome to hear! Thank you for the feedback – we can’t wait to exceed your expectations again next time.
Kind regards

Pharmacy Direct Team