Poor Service

<p>I sent a script from eye surgeon (for eye drops, Iopidne), on 30/08/2016 requesting the eye drops be supp**** 10 days befor the surgery which was scheduled for the 22/09/2016. Nothing happened. I made numerous calls and sent emails insisting on urgent delivery. Eventually I cancelled the order in writing and sent a copy to the medical aid society (Bonitas) . The eye drops arrived today (30/09/2016). My Bonitas account has been charged with an amount of R324.28 eventhough I had cancelled because of non delivery on time. My wife has already had the operation on the 22nd. The eye drops is useless now. I want my Bonitas account to be credited and Pharmacy Direct can have the eye drops back. To make matters worse they did not supply chronic medication "cosopt" in today's delivery. I have been having this kind of problem many times in the past. B N Reddy</p>