JG
Joseph G

1 reviews | Active since Jul 2011

25 Apr 2025, 11:05

Poor Service,

We are forced to use them as they are our medical aid's designed service provider. However their staff, especially two of the pharmacists, always have some reason to delay delivery of medicines. Note that we have to make co-payments, after making these payments medicines are still delayed. The call centre staff appear helpless - and the pharmacists appear to have an excuse which appear spurious at times. Extremely poor service.

0
Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply25 Apr 2025, 11:25
Official
Dear member
 

Thank you for bringing the matter to our attention.
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team